5-Star Growth System

One connected patient-opportunity infrastructure.

The Worky5 5-Star Growth System connects website capture, conversation organization, eligible missed-call support, and reputation management — built and maintained exclusively for med spas and aesthetic practices.

Three essential pillars

CAPTURE creates the opportunity.
CONNECT protects the conversation.
REPUTATION manages honest feedback.

01Capture

Turn attention into opportunity.

Website, consultation form, optional offer popup, and staff-led chat widget — so interested visitors can identify themselves and reach you.

02Connect

Keep the conversation organized.

Staff alerts, organized contacts, source tracking, a patient pipeline, eligible missed-call text-back, and LeadConnector access.

03Reputation

Ask for honest feedback, consistently.

Review reactivation, ongoing requests, monitoring, and AI-assisted response drafts through the Worky5 Reputation Portal.

CAPTURE — in detail

A premium website built to capture real interest.

Mobile-friendly design, on-page SEO foundations, agreed core and treatment pages, and clear calls to action — with three primary capture points.

  • ✓Consultation form — contact info, preferred treatment, consultation message
  • ✓A consultation request is not a confirmed appointment
  • ✓Optional first-visit offer popup — practice-approved
  • ✓Staff-led Website Chat Widget — name, phone, message
  • ✓Source tracking on every inquiry
  • ✓Staff notifications on new inquiries
The chat widget is staff-led. It records the inquiry and alerts the practice — it does not send an automatic SMS, give medical guidance, or sell. It is not an AI receptionist.
yourpractice.com
5Aurelia Aesthetics

Reveal your most confident skin.

Personalized med-spa consultations in a calm, modern setting.

Book a Free Consultation
TreatmentsAboutReviews

Consultation Request

Tell us a little about your goals.

Full name

Jordan Avery

Phone

(555) 014-2290

Preferred treatment

Skin rejuvenation consult

Message

Curious about options for evening tone and texture.

Request My Consultation

Website Chat Widget

Staff-led · we'll text you back

Get a quick response via text.

Your name

Sam Rivera

Mobile number

(555) 221-0098

Message

Do you offer evening consults?

Practice alerted · staff follows up

New Patient Pipeline

Sample pipeline · Worky5

New Lead

4

Inquiry #1200

via website

Inquiry #1201

via website

Contacted

3

Inquiry #1200

via website

Inquiry #1201

via website

Consultation Booked

2

Inquiry #1200

via website

Inquiry #1201

via website

Consultation Completed

2

Inquiry #1200

via website

Inquiry #1201

via website

Offer / Plan Sent

1

Inquiry #1200

via website

Won

1

Inquiry #1200

via website

No Show

0

Lost

0

Missed Call Detected

Eligible mobile caller

Auto-replied
Automated Text-BackJust now

"Hi, we missed your call. Reply here and we'll help you take the next step. — Aurelia Aesthetics"

Opt-in / opt-out & DND handledSample
CONNECT — in detail

Organized contacts, conversations, and opportunities.

Each configured inquiry can create or update a contact, preserve the conversation, record its source, apply the right tags, create or update an opportunity, place it in the New Patient Pipeline, and notify the right team member.

  • ✓Dedicated business number — when in your written agreement
  • ✓Agreed call routing
  • ✓Eligible missed-call text-back
  • ✓Opt-in, opt-out, DND & invalid-number handling
  • ✓LeadConnector access
  • ✓Initial staff walkthrough

A clear line.

Worky5 supports your team. It does not replace the personal conversations, consultations, scheduling, selling, or patient care handled by your practice.

REPUTATION — in detail

Honest review requests, made part of the system.

Review reactivation

Reach eligible past patients with a respectful request for an honest Google review — no promotional reactivation, no treatment offers, no return campaigns, no review gating, not only happy patients, no incentivized reviews.

Ongoing management

  • ✓Connect your Google Business Profile
  • ✓Add eligible contacts
  • ✓Send approved review-request sequences
  • ✓Monitor delivery, clicks, replies & opt-outs
  • ✓View reviews & reputation metrics
  • ✓AI-assisted response drafts — human review by default

Worky5 Reputation Portal

Sample data

Overview

Review requests sent312
Click-throughs184
Reviews left—
Avg. rating—

Ratings shown only once published reviews are available.

Recent activity

Review request sent

Eligible patient

2h ago

Reply received

1-star · sample

1d ago

Response drafted

AI-assisted · sample

1d ago

AI-assisted draft

sample

Thank you for sharing your experience. A team member will reach out to learn more…

Human review before publishing
Implementation process

From scattered tools to one connected system.

1

Review

Worky5 reviews your website, inquiry process, treatment menu, current systems, and reputation workflow.

2

Build

Worky5 customizes your website and configures the agreed CAPTURE, CONNECT, and REPUTATION infrastructure.

3

Review & approve

You review the completed system, request covered corrections, and approve it before activation and launch.

4

Launch & maintain

Worky5 activates, monitors, maintains, and supports the agreed system while your team handles follow-up and patient care.

Target timing

Founding-client implementation is targeted for launch within 30 calendar days after all required content, access, information, selections, and approvals are received.

A target — not a guaranteed deadline or results promise.

Ongoing management

Maintained while service stays active.

  • ✓Hosting, maintenance & monitoring
  • ✓Supported inquiry systems
  • ✓Reputation-management functions
  • ✓Covered minor updates to existing pages & systems
  • ✓Support while monthly service remains active
Client responsibilities

Your team owns the human side.

Your staff still personally follows up, consults, schedules, sells, and provides patient care.

Personal follow-up Consultations Scheduling Selling Patient care
What's included

The complete system, clearly defined.

Included in the standard system

  • Premium customized, mobile-friendly website
  • Agreed core & treatment pages
  • On-page SEO foundations
  • Consultation form & clear calls to action
  • Optional first-visit offer popup
  • Staff-led Website Chat Widget
  • Source tracking & staff notifications
  • Organized contacts, conversations & opportunities
  • New Patient Pipeline
  • Eligible missed-call text-back (when in agreement)
  • LeadConnector access & staff walkthrough
  • Review reactivation & ongoing review requests
  • Worky5 Reputation Portal & Google Business Profile connection
  • Review monitoring & AI-assisted response drafts (human review by default)
  • Hosting, maintenance, monitoring & covered minor updates

Outside the standard scope

  • A guaranteed number of leads, appointments, or patients
  • Guaranteed reviews, ratings, or search rankings
  • Paid advertising or ad management
  • Promotional patient reactivation campaigns
  • Autonomous sales conversations or AI receptionist
  • Direct booking-system integrations or new calendar builds
  • Third-party booking integrations (without separate written scope)
  • Unlimited new pages or full redesigns

Some of these can be added under separate written scope and pricing.

Founding-client pricing

Transparent from the first conversation.

Implementation

$1,000total
  • $500 due at signup
  • $500 due after completed-system review & approval

Ongoing service

$397/month

First monthly payment begins 30 days after signup.

Available to Worky5's first five signed clients. Phone, SMS, email, and other usage allowances or charges are defined in the client agreement before signup.
FAQ

Answers to the essentials.

Does Worky5 guarantee results?

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No. Worky5 builds and maintains infrastructure. Results depend on traffic, demand, staff follow-up, consultation performance, and factors outside Worky5's control.

Is the chat widget autonomous?

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No. It is staff-led — it captures information, records the inquiry, and alerts the practice. Your team handles personal follow-up.

What does 'Won' mean in the pipeline?

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Won means the person became a paying patient or customer — not simply that a consultation was booked.

Can we keep the website if we leave?

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If the account is paid in full, you may request transfer of your completed customized website project. After transfer you assume hosting, subscriptions, and maintenance.

Does the system book appointments for us?

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Worky5 can connect approved CTAs to an existing booking destination. New calendar builds and third-party integrations require separate written scope.

See the system on your practice.

We'll review your website, inquiry process, and reputation workflow — and show you where Worky5 connects the pieces.

Book a Free Discovery Call15-minute website & inquiry review