Privacy Policy

1. Who we are

Worky5 LLC provides website, inquiry-management, communication, and reputation-management services for med spas, wellness clinics, and aesthetic practices.

For privacy questions or requests, contact:

2. Information we collect

We receive information you choose to provide, which may include:

• Your name
• Business or practice name
• Email address
• Telephone number
• Website address
• Business type
• Information about your business needs
• Consultation or inquiry messages
• Scheduling selections
• Other information you voluntarily submit

When an online form includes SMS consent, we may also record:

• Your consent selection
• The consent language displayed at the time
• The version of that consent language
• The page or form used
• The date and time of submission
• Related technical records reasonably necessary to document the submission

Our website, hosting providers, communication providers, and connected services may also process technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring page
• Pages visited
• Approximate location derived from an IP address
• Form and scheduling activity
• Cookie or browser-storage identifiers
• Security and diagnostic logs

3. How we use information

We may use information to:

• Respond to inquiries
• Evaluate whether Worky5 and a prospective client are a suitable fit
• Schedule requested conversations
• Provide information about requested services
• Prepare proposals or service agreements
• Deliver, maintain, and support agreed services
• Process legitimate business communications
• Maintain security and prevent misuse
• Diagnose technical problems
• Comply with legal obligations
• Maintain consent, transaction, service, and business records
• Send promotional communications when the relevant separate permission has been provided

Permission for one type of message does not authorize every other type of communication.

Submitting a phone number does not by itself authorize promotional text messages.

4. Service providers and disclosures

Hosting, website, analytics, email, customer-management, scheduling, communications, and security providers may process information as necessary to provide services on our behalf.

We may disclose information when legally required or when reasonably necessary to:

• Comply with applicable law
• Respond to lawful government requests
• Protect legal rights
• Prevent fraud or misuse
• Maintain the security of Worky5, its website, clients, or users
• Investigate a suspected violation of our agreements or policies

We do not sell mobile information.

Mobile information and text-messaging opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Service providers that help us operate our messaging program may process information only as necessary to provide services on our behalf and subject to appropriate confidentiality or data-protection obligations.

5. SMS choices

SMS participation is voluntary.

Consent to receive text messages is not a condition of purchasing Worky5 services or submitting a general inquiry.

When you separately and affirmatively opt in, Worky5 LLC may send text messages related to the message categories described in the applicable consent disclosure.

Permission for one category of messages does not authorize every other category.

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance.

You may also contact:

We may send one final message confirming an opt-out request.

Opting out of SMS does not automatically stop necessary communications through email, telephone, or other non-SMS channels.

6. Cookies and connected tools

The Worky5 website and its connected tools may use cookies, browser storage, pixels, and similar technologies for:

• Essential website functionality
• Form and scheduling functionality
• Security
• Performance monitoring
• Website analytics
• Remembering appropriate user selections
• Diagnosing technical problems
• Operating connected services

Your browser may allow you to block or remove certain stored information. Disabling essential storage may prevent some website features from operating correctly.

Linked websites, embedded scheduling tools, communication platforms, and other external services may have their own privacy policies and data-handling practices.

Worky5 will update this Privacy Policy if materially different tracking technologies or data uses are introduced.

7. Retention and security

We retain information for as long as reasonably necessary to:

• Respond to inquiries
• Deliver and support services
• Maintain consent and opt-out records
• Maintain appropriate business records
• Resolve disputes
• Enforce agreements
• Meet legal, accounting, security, or regulatory obligations

Retention periods may vary according to the information, service, applicable law, and legitimate business need.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

No online service, storage system, or transmission method can guarantee complete security.

8. Your privacy requests

You may contact Worky5 to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about privacy choices
• Withdrawal of applicable communication consent

We may need to verify your identity before completing a request.

We may retain information when required by law or reasonably necessary for:

• Consent and opt-out records
• Security
• Fraud prevention
• Contract enforcement
• Dispute resolution
• Legitimate business recordkeeping

Privacy rights vary according to location and applicable law.

To submit a request, contact:

9. Children and health information

The Worky5 website is intended for business professionals and is not directed to children under 13.

Worky5's general website is not a patient-intake system, patient portal, emergency service, or clinical-care platform.

Do not submit:

• Protected health information
• Diagnoses
• Treatment records
• Medical histories
• Clinical notes
• Prescription information
• Payment-card information
• Other sensitive patient information

Services that may involve health-related or patient information require separate evaluation, appropriate authorization, contractual safeguards, and confirmation of applicable legal responsibilities.

Worky5 does not claim that its general website or every connected service is HIPAA compliant.

10. External links

The Worky5 website may link to scheduling tools, social networks, client websites, service providers, or other external websites.

Worky5 does not control the privacy, security, availability, or content practices of unaffiliated external services.

Review the applicable policies of an external service before submitting information to it.

11. Policy updates

We may update this Privacy Policy when our practices, website, services, technology, or legal obligations change.

The "Last updated" date identifies the current version.

Material changes will be presented through an appropriate website or communication notice when reasonably necessary.

12. Contact

For privacy questions, requests, or concerns, contact: